Mythbusters

Clearing Up Common Myths About Goodwill

There are a lot of misconceptions about how Goodwill works. Here’s the truth about donations, stores, and how your support makes a difference.

Fact: The vast majority of donations are resold, recycled, or responsibly reused. Items that can’t be sold in stores are often recycled or redirected to keep as much out of landfills as possible.

Fact: Retail stores help fund Goodwill’s mission, but the real impact happens through job training, education, and employment programs that support individuals and families in our community.

Fact: Every donation helps create opportunities. Revenue from donated goods supports workforce development programs, career training, and support services that help people gain skills and employment.

Fact: Goodwill serves people facing a wide range of barriers to employment, including veterans, individuals reentering the workforce, young adults, and others seeking job skills and training.

Fact: Goodwill provides paid employment and job training opportunities. Many team members gain valuable work experience, skills, and career advancement through Goodwill programs.

Fact: Prices help cover operating costs and fund mission programs. Goodwill works to keep items affordable while supporting services that benefit the community.

Fact: Online shopping through ShopGoodwill helps extend the reach of donated items, and proceeds still support Goodwill’s mission and programs locally.

Fact: Goodwill accepts a wide range of donations, and you can also support the mission by shopping, volunteering, or participating in workforce programs.